"I just can't get good people!"
How often have you said this to yourself..?
Why is that staff members keep letting you down, don’t seem to understand, or just seem to be on a different planet some days? Do you sometimes say to yourself “I wish I could run this business without needing to have staff…” or “All the good staff already have jobs…”? Or maybe you’re starting out with managing staff and want to get it right before you have these thoughts?
If you can identify with this - don’t worry, you are not alone. Attracting and keeping quality employees is one of the biggest challenges to small businesses in New Zealand.
The good news is that there are some specific, practical things that you can do to ensure that you do get good people - and keep them!
Introducing the Creating Human Capital Programme
Imagine going in to work tomorrow and before you arrived all your staff were already there. They know exactly what to do (and are getting on and doing it!), they’ve already dealt with several tricky issues and they’ve done so in just the way you’d have done it. The team are happy at work, and they all feel appreciated. They all know what they’re doing well at AND they know exactly what areas they need to focus on to improve further in their job… There’s a buzz in the place and you wonder “Why did I put up with all those years of stress and heartache – pulling my hair out about under-performing staff??”
You can stop imagining now. Because right within Red Hot’s ‘Creating Human Capital programme’, you get a system – a system to provide you with all that and more. You can learn and implement methods of creating and managing the team of employees you dream of. A team of staff that your customers rave about, a team that responds to feedback and strives to improve themselves, a team that finally makes your job of running your business easier. You know – the way it’s meant to be…
“They really know what they’re talking about. No matter how hard the questions I’ve asked were, they have always provided practical, insightful answers”
- Dave Goodman, Surge Media
Learn Why the Struggle to Manage Staff Doesn’t Have to be a Struggle After All
The biggest reason you might struggle to get the results you want from your staff is because you probably don’t have a ‘paint by numbers’ system. If you’re not following any process to proactively get the best from your team, or you don’t even know what process you should be following – then no wonder.
In the Creating Human Capital programme you follow a proven, practical process to create a way of hiring, managing and retaining staff that get’s you the results you’re looking for.
Creating Human Capital (CHC) is a 10 hour one-on-one programme focussed on getting good people in, getting the best from them and having them stay!
The programme has been developed by business coach Mark Skelly who spent years researching and discovering best-practice processes and successfully developing, refining and implementing these methods. Mark has experience in managing a range of staff from his senior management roles in New Zealand (where he hired and managed hundreds of staff), while running his own small businesses and while implementing these same processes with the many clients that have improved their businesses through this programme.
Over the past 5 years the programme has been refined and it is proving highly effective for many real life small businesses like yours.
Make hiring staff easy and avoid costly hiring mistakes.
* Learn to determine exactly what sort of person you want to fill your role
and how to measure this
* Learn to write effective adverts that generate interest and target suitable
applicants
* Learn to interview applicants so you find out what they are really like and if
they actually fiting
Get the most from your people
* Induct new recruits into your company culture from the outset. Set the right
expectations and give yourself a head start.
* Ensure that performance standards are understood and followed by all your
staff
* Create training plans and checklists to ensure that your staff are growing in
areas that are going to both develop them and help your business.
* Learn how to give feedback on performance so you and your staff are fully
aware of areas that can be improved upon and what needs to be done to
have this happen
* Learn to coach your staff so they excel and give you the results you want
* Have your staff want to comply and perform
Avoid costly firing mistakes
* Learn how to address non-performance issues
* Learn how to legally and effectively enforce compliance and performance
standards
* Learn how to discipline wayward staff
* Learn how to legally dismiss someone if they are consistently not
performing
Click here to email Red Hot now and book a free one-hour session to discuss how the programme can help you
How is it Delivered?
A coach will work with you on a one on one basis for a total of 10 hours. This time is normally spread over 1 hour blocks to allow you to implement the processes and knowledge shared in each session. The coach will guide you through the structured CHC programme using a resource binder that contains hundreds of templates, instructions and practical examples of how to get good people and how to keep them.
This means you don’t have to reinvent the wheel. You’ll save a massive amount of time by implementing a proven system and by utilising the help of someone who has huge experience in doing this.
At the end of the programme you can keep the binder and refer back to it as you need and want. You will also get a CD-ROM with NZ based, useful templates you can alter and amend to create your own job descriptions, performance standards, coaching reports etc
Why you should invest in the Creating Human Capital programme?
You’re probably wondering why you should invest in the Creating Human Capital programme when you’ve been hiring and managing staff for some time now without it. The reason is simple. The Creating Human Capital programme will completely transform the way you approach managing your staff. The programme is full of real-life examples and templates and it’s so much more than that. A book or binder is great - and it’s absolutely no good if it’s not implemented and acted upon. That’s the difference with this programme. Your coach will work with you to ensure you actually get the benefits of the programme by fully implementing it into your business. You’ll pull apart the templates and real-life examples then rebuild them to suit your unique business and your unique management style.
The biggest advantage of the programme is it’s completeness. Once fully implemented, you’ll have a full HR-toolbox in place. You’ll have proven, successful processes to hire the right staff, get them up to speed quickly, train them fully, coach them for improvement, give feedback on performance and handle disciplinary issues. You won’t have to worry any longer about how to get more from your team.
"The Creating Human Capital programme has helped take my business to the next level. It’s helped me achieve my goals by building a team around me and it gave me an umbrella picture – which was just what I needed. I really liked the concise direction of the programme and having the manual and the one-one-one individual support to actually implement the systems into my business. Creating Human Capital has given me access to layers of intellectual property and I now have strong systems for a key part of my business – recruitment and management of my people. It’s like the forth leg on the chair that propped up my business and helped stabilise it."
- Victoria Armstrong, 'U'
But what if you haven’t previously implemented this in my industry?
This programme has been implemented in many different industries and businesses. You’ll find dozens of examples to work from - and yes, your business might not be represented. The principles and processes that will covered in the programme and by your coach are fundamental. They work in practically all businesses. By working with an experienced coach, the output of the programme is a set of processes that are tailored for your unique business. Not only that – you’ll understand how the processes work, why they work and you’ll be able to develop them and adopt them for other uses in the future. It’s like the old cliché “give someone a fish and you’ll feed them for a day, teach someone to fish and you’ll feed them for a lifetime”. After implementing this programme you’ll be able to use the new knowledge you’ll have forever.
"Red Hot have also helped make a major difference to our staff management processes. Implementing their Creating Human Capital Programme and working our way through that has made a huge improvement. While it was challenging - with the need to dedicate time to it with everything else going on in the business - It was great value.
If you’re considering working with Red Hot you’ll get practical business coaching and business advice from a company with robust systems and experience."
- Phil Conroy, Metro Productions
What’s the Investment?
The price for the complete CHC programme including the one on one coaching time, resource binder and resource CD Rom is $2,995 GST
